Terms & Conditions
Last Updated: June 2026
Introduction
These Terms & Conditions govern your use of the Glow Skincare by Roxie website and services. By booking an appointment or using our website, you agree to these terms.
Appointments
Appointments can be booked online, by telephone or through approved booking platforms.
We recommend arriving on time for your appointment to ensure you receive the full duration of your treatment.
Late arrivals may result in a shortened treatment time.
Consultations
Certain treatments require a consultation prior to treatment. Clients must provide accurate information regarding medical history, medications, allergies and skin conditions.
Glow Skincare by Roxie reserves the right to refuse treatment if it is deemed unsuitable or unsafe.
Payments
Payment is due at the time of treatment unless otherwise agreed.
Prices are subject to change without notice.
Gift Vouchers
Gift vouchers are non-refundable and cannot be exchanged for cash.
Lost or expired vouchers may not be replaced.
Treatment Results
Results vary from person to person depending on individual skin type, lifestyle factors and adherence to aftercare recommendations.
While we strive to achieve the best possible results, no guarantees can be made regarding treatment outcomes.
Health & Safety
Clients must disclose all relevant medical information before treatment.
Failure to provide accurate information may affect treatment suitability and results.
Website Content
All content, images, branding and materials on this website remain the property of Glow Skincare by Roxie unless otherwise stated.
Content may not be copied, reproduced or distributed without written permission.
Limitation of Liability
Glow Skincare by Roxie shall not be liable for any indirect or consequential loss arising from the use of our website or services, except where required by law.
Changes to Terms
We reserve the right to amend these Terms & Conditions at any time. Updated versions will be published on this website.
Contact Us
Glow Skincare by Roxie
Email: glowbyroxie@gmail.com
Location: Oxted, Surrey, United Kingdom